Effective Date: April 20, 2026
Welcome to Axisory. These Terms and Conditions govern your use of axisory.com and any communication, inquiry, order discussion, sample request, or business transaction made through our website or related channels.
By accessing or using our website, you agree to these Terms and Conditions. If you do not agree, please do not use this website.
1. About Axisory
Axisory is a garment accessories manufacturer and supplier in Bangladesh serving B2B clients. Our products include garment lace items, handcrafted accessories, and security alarm tags.
The website is intended to provide business information about our company, products, capabilities, and services.
2. Use of the Website
You agree to use this website only for lawful business purposes. You must not:
- Use the website in any way that violates applicable laws or regulations
- Attempt to gain unauthorized access to the website, server, or related systems
- Submit false, misleading, or fraudulent inquiries
- Copy, reproduce, distribute, or exploit website content without permission
- Interfere with the proper operation, security, or performance of the website
We reserve the right to restrict or terminate access to users who misuse the website.
3. Product Information
We make reasonable efforts to ensure that product descriptions, specifications, images, categories, and other information on the website are accurate and useful.
However:
- Product images may be for general reference
- Colors, textures, and finishes may vary depending on materials, production methods, or display settings
- Product availability may change without notice
- Certain products may be customized based on buyer requirements
All product information on the website is provided for general business reference and does not automatically create a binding offer.
4. Quotes, Orders, and Acceptance
Any inquiry, quotation, discussion, or communication through the website does not create a confirmed order unless both parties agree on the final commercial terms.
An order is considered accepted only after confirmation by Axisory through written communication, invoice, proforma invoice, purchase confirmation, or another approved business document.
Order acceptance may depend on:
- Product specification confirmation
- Quantity
- Sampling approval
- Pricing confirmation
- Production capacity
- Lead time
- Payment terms
- Delivery terms
We reserve the right to reject or cancel inquiries or proposed orders at our discretion.
5. Samples and Custom Development
Axisory may provide samples, proofing, or product development support based on project requirements.
Sample-related terms may vary depending on:
- Product type
- Design complexity
- Material availability
- Sampling cost
- Shipping arrangement
- Approval timeline
Sample approval by the buyer is important before bulk production. Axisory is not responsible for issues arising from bulk production when the approved sample or confirmed specification has been altered by the buyer after approval.
6. Pricing
All prices, quotations, and commercial terms are subject to change unless confirmed in writing.
Pricing may vary based on:
- Product type
- Customization
- Materials
- Quantity
- Order complexity
- Packaging
- Delivery requirements
- Market conditions
Any taxes, duties, bank charges, shipping costs, or related fees may be charged separately unless clearly stated otherwise in writing.
7. Payment Terms
Payment terms are determined case by case and must be agreed upon before production or delivery.
Unless otherwise agreed in writing:
- Production may begin only after required payment confirmation
- Late payment may delay production or shipment
- Outstanding balances may result in suspension of supply or future order processing
Axisory reserves the right to withhold production, dispatch, or release of goods until payment obligations are met.
8. Production and Lead Time
Any production schedule or lead time shared by Axisory is an estimate unless specifically guaranteed in writing.
Lead times may be affected by:
- Order quantity
- Design approval
- Raw material availability
- Production load
- Public holidays
- Transport conditions
- Events beyond reasonable control
We will make reasonable efforts to meet agreed timelines, but we are not liable for delays caused by circumstances outside our reasonable control.
9. Delivery and Shipping
Delivery timelines, methods, and responsibilities will be communicated separately for each order.
Risk related to delivery, transport, or goods handling may pass according to the agreed commercial terms between the buyer and Axisory.
The buyer is responsible for providing accurate delivery details and any required receiving arrangements.
10. Inspection and Claims
Buyers should inspect products promptly upon receipt.
Any claim regarding shortage, visible defect, incorrect item, or damage should be reported to Axisory within a reasonable time after delivery, along with supporting details and evidence where applicable.
Claims may not be accepted if:
- The goods have already been used, altered, or resold
- The issue results from misuse, improper storage, or handling
- The delivered goods match the approved sample or confirmed specification
11. Custom Orders and Buyer Responsibility
For custom orders, the buyer is responsible for confirming:
- Design details
- Size
- Color
- Material
- Artwork
- Technical specifications
- Labeling or branding requirements
Axisory is not responsible for errors caused by incorrect, incomplete, or late information provided by the buyer.
The buyer is also responsible for ensuring that any design, artwork, logo, or instruction provided to Axisory does not violate the intellectual property rights of any third party.
12. Intellectual Property
All website content, including but not limited to:
- Text
- Product descriptions
- Graphics
- Logos
- Layout
- Design elements
- Images
- Branding
is the property of Axisory unless otherwise stated.
You may not copy, reproduce, republish, modify, or use any website content for commercial purposes without prior written permission.
13. Website Availability
We aim to keep the website accurate, secure, and available. However, we do not guarantee that:
- The website will always be available without interruption
- The website will be error-free
- The website will always be free from harmful components
We may update, suspend, or discontinue any part of the website at any time without notice.
14. Limitation of Liability
To the maximum extent permitted by law, Axisory shall not be liable for any indirect, incidental, special, or consequential loss arising from:
- Use of the website
- Inability to use the website
- Reliance on website information
- Delays in communication, production, or delivery
- Business interruption
- Loss of profit, opportunity, or goodwill
Our total liability related to any specific order or claim shall be limited to the value of the relevant goods or services supplied, unless otherwise required by law.
15. Indemnity
You agree to indemnify and hold Axisory harmless from any claim, liability, damage, cost, or expense arising from:
- Your misuse of the website
- Your violation of these Terms and Conditions
- Your infringement of any third-party rights
- Any false or unauthorized information you submit
16. Force Majeure
Axisory shall not be responsible for failure or delay in performance caused by events beyond reasonable control, including but not limited to:
- Natural disasters
- Fire
- Flood
- War
- Strike
- Government action
- Power failure
- Raw material shortage
- Transport disruption
- System failure
- Pandemic-related disruption
In such cases, affected obligations may be delayed or adjusted accordingly.
17. Privacy
Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect your information.
18. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Bangladesh, unless otherwise agreed in writing between the parties.
19. Changes to These Terms
We may update these Terms and Conditions from time to time. Any updates will be posted on this page with a revised effective date.
Your continued use of the website after changes are posted means you accept the updated Terms.
20. Contact
If you have any questions about these Terms and Conditions, please contact Axisory through the contact information available on axisory.com.